Ultrasonic Solution for Airflow Measurement
FläktGroup is a leading supplier of indoor air solutions, with sales in 65 countries worldwide. FläktGroup’s portfolio includes a range of innovative products. Fläkt set out to find a new solution for measuring airflow. The goal was to achieve more accurate measurement without causing a pressure drop. The solution also needed to operate quietly and […]
Envisioning the Future of Waste Services
Lounais-Suomen Jätehuolto Oy is a pioneer in the circular economy. Customer service at its waste stations was already of a high standard, and customer satisfaction was at a good level. The aim was to make the overall service offering even more customer-centric and strengthen the role of services in the company’s strategic circular economy work. […]
Climate School
During Helsinki Design Week, Climate School explored how climate action can be taken at different levels. The topic was examined from three perspectives, beginning with the root causes of climate change, moving to the city level, and finally focusing on the impact of individual choices.Working with two school classes, LINK’s service designers created a new […]
Customer Experience in Residential Care
City of Espoo The City of Espoo was updating its procurement model for residential care to give customers greater freedom in choosing a care home. The new model was developed with a customer-centered approach.To deepen customer understanding, LINK interviewed residents receiving round-the-clock long-term care and their family members at four care homes. The themes identified […]
Procurement Process Guide for EdTech Companies
The City of Helsinki’s Education Division identified that EdTech companies often lacked experience working with municipal organizations. To make collaboration smoother, the aim was to provide companies with an infographic answering the most common questions. Co-creation workshops were used to clarify the content of the procurement process and identify its most relevant stages. Based on […]
Energy Data Visualization
The project, carried out for the City of Helsinki’s Urban Environment Division, aimed to create a modern visualization concept for energy and environmental data. The goal was to provide building users with clear information about energy consumption and practical ways to influence it and save energy. The assignment was part of the EU-funded mySMARTLife project, […]
Digital IoT Service
Enveo is a technology company that uses patented IoT technology to reduce waste management costs and environmental impact. LINK supported Enveo in developing an IoT sensor and related product solutions for containers and waste bins. The solution makes waste collection more efficient and better targeted. The technology also enables waste analysis and more efficient use […]
Service Development for Business Espoo
Business Espoo is a service hub formed by a network of seven organizations. It provides services and advice to entrepreneurs and businesses at every stage of their lifecycle. Business Espoo serves as a service and innovation platform for entrepreneurs and the wider business community, bringing together ecosystem partners across the region.LINK helped clarify Business Espoo’s […]
Smart Ventilation Solution
Climecon Oy develops smart indoor air solutions for homes, schools and workplaces. Known for its ability to innovate, the company invests continuously in product development. Its solutions combine quality and energy efficiency with stylish design and easy installation.Climecon set out to take a major step in its digital transformation, leading to the creation of MyAir, […]
Proxima room units product family
Modern buildings face the challenge of how to adjust the HVAI systems and measure their operation. To meet these challenges, Produal has designed a product family with several alternatives for an exact application depending on the construction site. Together with the customer, Link Design has built a design line and a Design DNA. With the […]